Frequently Asked Questions
Everything you need to know about your Brickcraft experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our charts to ensure the best fit.
Are your materials sustainably sourced?
At Brickcraft, we prioritize ethical manufacturing. 85% of our collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.